Zoom Replacing Blackboard Collaborate

DELTA is moving from Blackboard Collaborate to Zoom. Collaborate will continue to run through Spring 2019 to ensure a smooth transition. More...

Install Windows 10 Education 1803 Upgrade for Windows 10 PCs

Campus will push down a major Windows 10 upgrade on September 14. Because this upgrade takes about two hours and cannot be interrupted, we strongly recommend Windows 10 users manually kickoff the upgrade from Software Center at a convenient time. More...

Windows PCs updates to move from Friday to 3 AM Saturday mornings.

The Wolftech domain administrator group on campus announced recently that Windows updates and patches will move from the current Friday morning schedule  to Saturday mornings, beginning in October 2018. We will notify our users prior to the change and remind them to not shut down over weekends to allow the updates and patches to apply and for computers to reboot. Let us know if you have any questions. This will not apply to those previously approved as exceptions to the reboot policy.

New Endpoint Protection Standard

On May 1, 2018, the Vice Chancellor for Information Technology issued the new Endpoint Security Standard. This standard applies to every user of NC State’s network, which includes users of University-owned resources and devices, as well as, personally owned resources and devices. For those departments managed by CAAT, all controls must be in place by June 30, 2019. In the next few weeks, we will be contacting CAAT supported departments to identify those NCSU machines not yet managed by us to schedule them for inclusion into our CMS and to make sure they are secure. There is an exception process. More...

Generic Accounts and 2FA Enrollment

Secure your generic account with 2FA.  See Generic Accounts and 2-Factor Authentication: Best Practices

n December 2016, the chancellor sent a memo requiring all staff to be enrolled in 2-Factor for Google and Shibboleth on campus - See more at:
n December 2016, the chancellor sent a memo requiring all staff to be enrolled in 2-Factor for Google and Shibboleth on campus - See more at:

Are you new to NC State and need to enroll in 2FA? Or do you need to access FAQs about adding new devices or application passwords? See Two Factor at NC State

Security Alerts:

International Travel and IT Security- New!

Tech Support Phone Scams - New!

Beware of Phishing!

What is your Cybersecurity IQ?

Take a look at this fun presentation from OIT and learn more about cybersecurity!













What we do....

  • Develop and maintain the CALS Administrative standard computing environment
  • Provide a broad range of technical support and centralized services to CALS staff and departments
  • Support and consult with departmental IT support staff
  • Create and share hardware and software guidelines to our users
  • Run CAAT Help Desk operations
  • Collaborate with OIT on network, email, calendar, and other campus resource solutions
  • Support innovative and creative solutions

CAAT Helpdesk :: (919) 515-6777 ::


Frequently Used Links

Forms and Requests

Google Apps - "How Do I" FAQs

Web Registry Tool: Manage your Resources, Generic Accounts, and Groups

State Consolidated IT Purchasing Information (CPI)


New!! Free to Faculty, Staff and Students! How to download MatLab

Download EndNote 8
Free to CALS Staff!

Free to Faculty, Staff and Students! Students, faculty, and staff now have 24/7 access via a computer or mobile device to on-demand online courses. More

Upgrade your PC to Office 2016

Free for Faculty, Staff, and Students! Download Office 365

Request Adobe Creative Cloud License (free to staff)

OIT System Announcements
GitHub Maintenance
O/S update - renv IPA service
Backup system storage upgrade
WolfTech AD cron server outage (resolved)
Adding Configuration to Block Calls at Gateway Level
Source: NCSU SysNews
Latest Viruses
Source: Sophos