News...

Zoom Replacing Blackboard Collaborate

DELTA is moving from Blackboard Collaborate to Zoom. Collaborate will continue to run through Spring 2019 to ensure a smooth transition. More...

Windows 7 End of Life and Mac OS upgrades needed

On January 14, 2020, Microsoft will stop all security updating and patching for Windows 7. Therefore, all Windows 7 computers need to be upgraded to Windows 10 or removed from the network. Mac OSes need to be kept upgraded also. If you have a Windows 7 PC or older Mac OS, under our support, please sign up for us to evaluate your computer for the upgrade.  Schedule a date for upgrade   

New Endpoint Protection Standard

On May 1, 2018, the Vice Chancellor for Information Technology issued the new Endpoint Security Standard. This standard applies to every user of NC State’s network, which includes users of University-owned resources and devices, as well as, personally owned resources and devices. For those departments managed by CAAT, all controls must be in place by June 30, 2019. In the next few weeks, we will be contacting CAAT supported departments to survey and identify those NCSU machines not yet managed by us to add them to a CMS and to make sure they are secure. There is an exception process. Register to come by with your laptop to a drop in session for a "quick add" to our management system. What changes will occur on your computer once added to a CMS?

Generic Accounts and 2FA Enrollment

Secure your generic account with 2FA.  See Generic Accounts and 2-Factor Authentication: Best Practices

n December 2016, the chancellor sent a memo requiring all staff to be enrolled in 2-Factor for Google and Shibboleth on campus - See more at: http://harvest.cals.ncsu.edu/caat/administrative/?p=15006#sthash.ypa0faGo.dpuf
n December 2016, the chancellor sent a memo requiring all staff to be enrolled in 2-Factor for Google and Shibboleth on campus - See more at: http://harvest.cals.ncsu.edu/caat/administrative/?p=15006#sthash.ypa0faGo.dpuf

Are you new to NC State and need to enroll in 2FA? Or do you need to access FAQs about adding new devices or application passwords? See Two Factor at NC State

Security Alerts:

International Travel and IT Security- New!

Tech Support Phone Scams - New!

Beware of Phishing!

What is your Cybersecurity IQ?

Take a look at this fun presentation from OIT and learn more about cybersecurity!

 

 

 

 

 

 

 

 

 

 

 

 

What we do....

  • Develop and maintain the CALS Administrative standard computing environment
  • Provide a broad range of technical support and centralized services to CALS staff and departments
  • Support and consult with departmental IT support staff
  • Create and share hardware and software guidelines to our users
  • Run CAAT Help Desk operations
  • Collaborate with OIT on network, email, calendar, and other campus resource solutions
  • Support innovative and creative solutions

CAAT Helpdesk :: (919) 515-6777 :: caat_help@ncsu.edu

 

Frequently Used Links

Forms and Requests

Google Apps - "How Do I" FAQs

Web Registry Tool: Manage your Resources, Generic Accounts, and Groups

State Consolidated IT Purchasing Information (CPI)

Software

Videoconferencing Solution with recording capabilities. Free to NC State Users!
How to use...

New!! Free to Faculty, Staff and Students! How to download MatLab

Download EndNote 8
Free to CALS Staff!

Free to Faculty, Staff and Students! Students, faculty, and staff now have 24/7 access via a computer or mobile device to on-demand online courses. More

Upgrade your PC to Office 2016

Free for Faculty, Staff, and Students! Download Office 365

Request Adobe Creative Cloud License (free to staff)

 

 

OIT System Announcements
Hosted WordPress Degradation
Shibboleth login server maintenance
SCCM Server and Client Upgrade to 1810
GitHub Maintenance
Parts of VCL down for maintenance
Source: NCSU SysNews
Latest Viruses
Troj/Stolpen-C
12/12/2018
Troj/Stolpen-B
12/12/2018
Troj/Spy-ATY
12/12/2018
Troj/Phish-EGZ
12/12/2018
Troj/Phish-EGY
12/12/2018
Troj/Phish-EGX
12/12/2018
Troj/PDFUri-GQG
12/12/2018
Troj/MSIL-LYQ
12/12/2018
Troj/Mdrop-IKF
12/12/2018
Troj/GandCra-X
12/12/2018
Source: Sophos