News...

Apple iOS and Mac OS Security Updates

On Monday, September 13, Apple released iOS 14.8 for Apple phones and iPads, as well as updates for Apple Watch and Big Sur and Catalina macOSes. For those of you with personal or work devices, we recommend initiating a software update on your devices.  Apple has also released watchOS 7.6.2 with similar security fixes for Apple Watch Series 3 and later. Read More...

Return to Work - IT Tips

With NC State slated to have operations back to normal by July 6, CALS IT is strategizing on how to best assist users with their return of IT equipment and setup. Visit our page for tips. More...

Panopto is here!

Panopto replaced Mediasite. Panopto offers a platform for recording and sharing video content, including your lectures. Your students will be able to engage with the content, asking questions and taking notes. Panopto is integrated with other WolfWare systems, giving you an environment where you can use the full power of all of our enterprise academic tools. More...

DropBox Use Policy

NC State only allows data that fall under the white and green data classification to be stored in Dropbox in accordance with OIT’s Data Sensitivity Classifications and approved storage locations. If you use DropBox, make sure you are in compliance. Read More...

Plant Sciences Building Tour!

Join the CALS IT team as we take a tour of the new Plant Sciences Building going up on Centennial Campus.  Video Tour (Login Required) More informaton on the Plant Sciences Initiative.

Mobile Security at NC State

NC State needs every one of us to secure all our mobile devices regardless of who owns them. Otherwise, hackers can wreak havoc not only with university data and our reputation but also with our personal data and lives. Learn How to Secure Your Device...

New Duo Security One-Time Passcode Tool

In order to better support those users who do not have a smartphone or are using a U2F Security Key (most commonly the Blue YubiKey) for Duo authentication instead of the Duo Security Smart Phone app, OIT has developed a simple tool to allow U2F-only users to generate a One-Time Passcode (OTP) for use with services that do not support U2F, but are 2-Factor enabled using Duo. It is available at: https://go.ncsu.edu/dc.

New Round of Scam and Phishing Emails circulating

Beware of those emails asking for you to purchase gift cards. Many start innocuously, like asking if you are available and appear to be from a supervisor or manager you know. If you respond you get an immediate email response from a BOT which leads down a path that may ask you for money or gift card purchases. Read more...

Traveling Abroad? Full Tunnel VPN access now available!

If you are traveling abroad, especially to countries that may restrict access to Google, some websites, or may be monitoring your activity, you now have an option to use Full Tunnel VPN. Read more...

Endpoint Protection Standard - Are You Compliant?

On May 1, 2018, the Vice Chancellor for Information Technology issued the new Endpoint Security Standard. This standard applies to every user of NC State’s network, which includes users of University-owned resources and devices, as well as, personally owned resources and devices. For those departments managed by CALS IT, all controls must be in place by June 30, 2019. The second and final phase must be in place by December 2020.   What changes will occur on your computer once added to a CMS?

Beware of Phishing!

Generic Accounts and 2FA Enrollment

Secure your generic account with 2FA.  See Generic Accounts and 2-Factor Authentication: Best Practices

n December 2016, the chancellor sent a memo requiring all staff to be enrolled in 2-Factor for Google and Shibboleth on campus - See more at: https://harvest.cals.ncsu.edu/cals-it/administrative/?p=15006#sthash.ypa0faGo.dpuf
n December 2016, the chancellor sent a memo requiring all staff to be enrolled in 2-Factor for Google and Shibboleth on campus - See more at: https://harvest.cals.ncsu.edu/cals-it/administrative/?p=15006#sthash.ypa0faGo.dpuf

Are you new to NC State and need to enroll in 2FA? Or do you need to access FAQs about adding new devices or application passwords? See Two Factor at NC State

Security Alerts:

International Travel and IT Security

Tech Support Phone Scams


What we do....

  • Develop and maintain the CALS Information Technology standard computing environment
  • Provide a broad range of technical support and centralized services to CALS staff and departments
  • Support and consult with departmental IT support staff
  • Create and share hardware and software guidelines to our users
  • Run CALS IT Service Desk operations
  • Collaborate with OIT on network, email, calendar, and other campus resource solutions
  • Support innovative and creative solutions

CALS IT Service Desk :: (919) 515-6777 ::
calsit-help@ncsu.edu

 

Links

NEW!!
CALS IT Service Portal - use our new Service Portal to submit Purchase Requests and other forms and requests.


Software Requests


2FA: Setting Up a New Phone

Google Apps - "How Do I" FAQs

Web Registry Tool: Manage your Resources, Generic Accounts, and Groups

State Consolidated IT Purchasing Information (CPI)



 

 

OIT System Announcements
KMS-support-server2022
Portal change
Gene Morse
VoIP Context Migration
Learn More
 
Current Status
CLS Foreman migration to new RHEL 8 host
WolfPrint enable client async requests
NC State Help Desk Outage
Departmental PaperCut disable Sept 2021 RPC Binding changes to allow Mac clients to print
Enable open_basedir configuration for Web Publishing infrastructure
Learn More
 
Latest Viruses
VBS/DwnLdr-ABAI
09/22/2021
Troj/Tesla-RW
09/22/2021
Troj/PSDl-KF
09/22/2021
Troj/Zbot-PNC
09/22/2021
Troj/Tesla-RV
09/22/2021
Troj/Phish-KKR
09/22/2021
Troj/Agent-BHTY
09/22/2021
Troj/Tesla-RU
09/22/2021
Troj/Tesla-RF
09/22/2021
Linux/Dldr-TO
09/22/2021
Source: Sophos