CALS Information Technology Jobs

Posted August 20, 2019:

IT Implementation Support Professional II

This IT Implementation Support Professional II position manages technology support and services for the Plants for Human Health Institute (PHHI) and NC Food Innovation Lab (NCFIL) located in Kannapolis, NC. This position supports a broad array of clients, including management, students, business staff, researchers, and faculty/instructors.

Primary job duties will include project management, solution development, hardware support and repair, application support, business analysis, vendor and stakeholder engagement. This position will work independently and also as a member of a team to solve non-routine and often complex problems where solutions are not prescribed and focus on implementation and integration of technology solutions. This position may take part in planning and designing of IT services in conjunction with CALS IT, contractors, campus or external vendors. The IT Implementation Support Professional II will need to assess, analyze and pro-actively respond to technical requests in diverse technical environment and provide specific technical expertise to faculty, researchers, staff and students. Read More or apply...